Teams Telephony

Cloud Contact Centres: Future-Proofing Your Customers’ Customer Comms

Taking a sledgehammer to crack a nut is rarely a good idea. All that wasted energy simply can’t be justified. Similarly, imposing a monolithic technological solution on a business which simply doesn’t need it, amounts to over-engineered folly. So it often is with contact centres. Back in the day, there was only one way: a hard-wired, mega-capacity network connection; eye-watering call-handling complexity; and wallet-draining implementation management that took months to deliver. The cloud has changed all of that, of course. Or has it?

Destiny acquires Belgian managed hosting provider Stuart

Brussels, October 5, 2021 - Destiny, European provider of secure cloud and business communications for SME’s, is acquiring Belgian managed hosting provider Stuart from Antwerp. Destiny now adds a leading Belgian player in cloud infrastructure and managed hosting to the group, after a series of foreign acquisitions earlier this year that saw Destiny become Europe's largest UcaaS provider.

A Recap of Apple’s September Event

Apple just recently had its exciting fall event which announced some upcoming launches and updates. If you missed out on the event, don’t worry, you’ve come to the right place. In this post we shed light on the main takeaways with a short recap of the announcements. iPhone 13 I think all of us get … Continued