Add-ons

Combine our business telephony with additional packages and standalone functions to get the most out of your business PBX, while at the same time taking collaborations and customer service to a new level.

Add-ons
Customer Service
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Customer Service

Give customers and partners a world class service

Customer Service is for those companies that has understood that the customer experience is everything when it comes to stand out from your competitors. This packaging gives your coworkers the tools they need to be able to take your customer service to the next level.

These functions are included in the package Customer Service

Who’s Calling

We link your existing IT systems with our PBX. The integration helps you increase the level of service and simplifies your daily work.

Who’s Calling

Virtual Phone Q

Virtual Phone Q gives your customers the choice to let a bot hold their place in the telephone queue and instead get a callback at a predetermined time.

Virtual Phone Q

Web Callback

Web Callback helps existing and new customers to get in touch with your company  comfortably through a redialing feature.

Web Callback
Workspace
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Workspace

Collaborate effectively in internal and external projects

Users are used to smart tools and expect at least as good applications at work as in their personal lives. In order to attract and retain labor, companies must deliver a good digital experience for their employees.

These functions are included in the package Workspace

MiTeam

MiTeam provides several features and a better experience in your softphone and mobile PBX. Chat, share files and have video meetings. All in the same interface.

MiTeam

Virtual Phone Book

Information about the company’s own users is often one of the company’s most important assets. Soluno’s Virtual Phone Book gives you the information you need.

Virtual Phone Book

Calendar Sync

With a simple maneuver when making bookings in the calendar or mobile, you can control and plan your availability in your company PBX.

Calendar Sync
Analytics

Analytics

Real-time statistics, reports and key figures

With the add-on package Analytics, you get a complete view of how your customers contact your company, how your staff performs, what goes well and what you need to strengthen when it comes to your telephony and business PBX.

These functions are included in the package Analytics

Wallboard

Do you want to be able to make more data-driven decisions about staffing and your customer service? With Wallboard you can take the temperature on how things are going in your answering groups.

Wallboard

Reports

The Reports service enables you to analyze and follow up the communication patterns of your company through a simple and powerful interface.

Reports

Standalone features

Soluno’s standalone features open up advanced functionality and add-on modules to the existing cloud PBX service. Customize your company telephony according to your needs and wishes.

Become our next partner

Become a Reseller

We have two different partner concepts for resellers. An arrangement for you who want to focus on selling and letting Soluno do the surrounding work. The second arrangement is for those who want to take on greater commitment and take care of the delivery and support themselves.

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Become a Wholesale partner

As a Wholesale partner, you will sell Soluno’s services and technology under your own brand. We will help you get started, shorten your startup time and are always there for you with help and support. You sell, start up, support and then bill your customers yourself.

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Become an Integration partner

We at Soluno want to create such an as fully covering service as possible. Do you have a service that you think can complement our PBX services? We are more than happy to work with CRM systems and other services to provide our customers with the most complete solution possible.

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Latest update June 2021

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