Soluno Invoice

Here you will find information about Soluno’s invoices. This information is continuously updated.

If you do not find the answer to your question, please contact us:
+4610-410 50 20 (mon-fri 09-12)

Frequently asked questions about Soluno's Invoices

Where can I find my invoice specification?

Invoices and invoice specifications are available to you with administrator rights in our Self Service portal, MySoluno.

What is MySoluno?

Log in to MySoluno and go to Invoices. There you can see all invoices and download the invoice specification as a PDF.

Payment information

Payment is made to Svea Ekonomi AB according to instructions on the invoice.

Plusgiro: 4168101-6
Bankgiro: 393-7588

IBAN: SE10 9500 0099 6042 4168 1016
SWIFT / BIC: NDEASESS

How do I log in to MySoluno?

To be able to log in to MySoluno, you must be an administrator for your corporate exchange. If you do not have those rights, the person or persons who are already an administrator in your organization can make you an administrator, directly in MySoluno.

Your administrator can browse to MySoluno.se, select the Users tab, click on the edit user icon (right), then check the Administrator option. Then click Save.

How do I download my invoice specification as a PDF from MySoluno?

Now, you as the administrator of your exchange, can download the invoice specification as a PDF from our Self Service portal, MySoluno.

Click on the link to get a short guide to where to find the specification:

http://www.soluno.se/app/uploads/invoice_specifikation_mysoluno.pdf

Delivery of E-invoices (Peppol)

Today, we can only deliver e-invoices via PEPPOL BIS Billing 3 (Invoice), but due to peppol’s requirements, we can unfortunately not deliver a more specified invoice.

The invoice will only contain three product groups; Mobile telephony, Fixed Telephony and/or Exchange services.

If you want a more specified invoice, which clarifies your services, you can choose to change the distribution method to email, the easiest way to do this is to email invoice@soluno.se

What does the invoice refer to?

Our invoices consist of fixed fees in advance, and traffic costs in arrears, in accordance with Soluno’s general terms and conditions.

You can see which period the invoice refers to in the upper part of the invoice and at the top of the invoice specification. If the amount deviates, this may be due to fees referring to a shorter or longer period than 1 month.

Check this on the invoice and/or the invoice specification.

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