About Zendesk
Get the right information about your customers
How Does Integration with Zendesk Help?
This integration adds new functionality to Zendesk tickets as more people within the company can access support cases and their statuses. It provides not just insights about the customer but also a unique opportunity to impress. Since your employees receive crucial information about the customer, you can offer both faster and more professional handling while more easily understanding the customer's needs and solving their problems.
When the customer doesn't need to explain their history, they will feel like a prioritized customer, which in turn strengthens the relationship with your company. You can display the customer's latest tickets or the recent tickets of the customer's colleagues, offering a comprehensive view of the customer's interaction history and enhancing service personalization.
Easy to get started
No technical skills are required to begin integrating with Zendesk. Our technicians at Dstny will provide all the necessary information to get started. It's straightforward to retrieve the API key needed to launch the service. This accessibility ensures a smooth setup process, allowing businesses of any technical background to enhance their customer service capabilities with Zendesk integration quickly.
