Lime

About Lime

Lime is one of Sweden's largest CRM systems, boasting over 25 years of industry experience. The company's Unique Selling Proposition (USP) has been user-friendliness, and they put significant effort into making their customers' work more enjoyable and simpler.

Integrate with Lime for better oversight

Integrating a selection of Dstny's services with the CRM system Lime provides you and your colleagues with better insight into how your customers are contacting your company or organization. When Dstny's services are linked with Lime, you will be able to directly access important information about your customers in the various services.

How does the integration work?

In services that can integrate with Lime, information about the customer or their organization is retrieved via an API (Application Programming Interface). This means the API fetches information from various fields in Lime, which is then displayed in your Dstny services. Information such as details about the contact, the organization, the customer's most recent orders, and cases can be viewed.

The API assumes you have a web-hosted Lime instance. If you have a local installation of Lime, you will need to contact Lundalogik first to get assistance with the plugin required to access it.

Two variants

Our integration with Lime is offered in two variants, depending on your capabilities. Lime CRM Web Services is an older technology that requires setup on your local Lime server.

Lime REST is a newer solution that is easier to set up. In both cases, you should contact your representative at Lime.

We help you integrate

Since the connection between Dstny's system and Lime CRM is already established, it's easy to get started with the integration. Everything you need is provided by our support, and no technical knowledge is required from your side. You specify which fields you want to fetch from your Lime, and then the information is presented in services such as Who’s Calling.

Dstny services integrated with Lime

Learn more about our services that are compatible with Lime.

CRM Connect Virtual Phone Q

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