For companies, it is really important to have the right collaboration tool in place. This is to increase efficiency and simplify everyday processes for the employees. Different companies have different needs around these tools and there is not a single alternative that suits everyone. Something that may have affected that the range of this type of service is quite wide spread right now.
IBM chooses Slack
On February 10, 2020, the online magazine Business Insider published that IBM has now made its choice of collaboration tool. It was the company Slack that was honored to facilitate employees at IBM with their services.
has worked with Slack as a collaboration tool since 2014, though on a smaller scale. But then there were just a number of their engineers using the service. When Slack then released its customization for larger companies, Enterprise Grid, IBM’s usage grew. Something that may have been an influencing factor in choosing to keep Slack as a tool. With this decision, IBM is now one of Slack’s largest customers.
For Slack this is a big win and this shows that they can stand against the big competitors like Microsoft.
Companies want to be able to decide for themselves
At Soluno, we see this as proof that companies want to be able to hand-pick their business applications to make all systems work seamlessly together.
Different companies have different needs, which makes it difficult for an individual service to become the obvious choice for everyone. No one can be the best at everything. Something that we also understand affects Soluno’s type of service. It is important for the cloud communications of the future to be able to let their customers pick the raisin out of the cookie and choose the one that best suits the customer’s needs.
Soluno is constantly working to increase our range in order to meet a broad need from different types of companies. We develop services ourselves, but of course we understand that there is much to be gained from following leading suppliers and integrating with them instead. We already have a broad portfolio of integrations towards over 50 different applications, but we are far from satisfied there. We continue our work going forward and continue to integrate our cloud-based business telephony to create as complete an experience for our customers as possible.