Andreas Callmar

SMS from MSB and Fohm regarding information about Covid-19

Last week, Fohm and MSB announced that they would send an SMS to all of Sweden’s 22 million subscribers regarding the Covid restrictions. The country’s telecom operators have participated in the effort. However, the authorities together with the network owners have decided that Service Providers, such as us at Soluno, should not be included in … Continued

Why should you invest in Self-service?

In all service professions, there will always be waiting times, regardless of whether it is within the framework of what is considered acceptable or unacceptable waiting times. Our pilot study for this project showed that a large part of our customers would rather handle certain matters themselves, if they were given the choice between doing … Continued